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Haga's Luau Party Supplies accepts:
- Visa
- Mastercard
- American Express
- Discover
- Checks
- Money Orders
- PayPal
- Purchase Orders
Note on Purchase Orders: Please contact Nancy regarding Purchase Orders to set up an account.
Notes on PayPal Payment: you can use your PayPal Credit Account, PayPal Account, Personal Checking Account.
We only ship to the confirmed address when PayPal is used as checkout method.
Notes on Check Payments: We will hold your order until your check clears our bank which can be 10 business
days.
Notes on payment with Money Order or Check. Please use our shopping cart system if you are sending in a check
or money order.
If sending in a check or money order for an order it should be sent to
Haga's Party Options & More
210 N. Market St
Hoopeston, IL 60942
FEES: There will be a $25.00 fee accessed if your check does not clear your bank account.
We only accept United States issued credit cards, with United
States addresses.
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Refunds.
All orders are charged at the time of purchase. If something is on backorder, and you are do a refund. Refunds
will be processed within 2 business days. Please allow up to 3 weeks, for your credit card company to apply these
credits. When refunds are process back to your credit card, you are sent an email that will show a refund processed.
Returns
We now offer a NO HASSLE REFUND. Print out this form and follow the directions.
We offer a 30 day, money back guarantee, for any unopened packages that are returned. Shipping fees are non-refundable.
All returns are subject to a 20% restocking fee. If you placed a special order there is a 50% restocking fee. Return
shipping costs is the responsibility of the customer. You can also call our customer service at 1-800-260-1566
for a Return Authorization Number.
Items that are not eligible for Returns are:
Holiday Items, Pinatas, Opened packages, Cutouts that are not prepackages, Catering items such as serving
trays, bowls, serving utensils unless they are prepackaged in sealed packs, Costumes, hats, head boppers, stadium
cups, bandanas.
Holiday Items include:
New Year Party Supplies, Valentine Party Supplies, Saint Patricks Day Party Supplies, Easter Party Supplies, Halloween
Party Supplies, Thanksgiving Party Supplies, Christmas Party Supplies.
By Holiday we mean if it says The Holiday Example....Happy New Year, Happy Saint Patricks Day, Merry Christmas.
Also everyone knows that Santa Claus is Christmas, Leprechauns are Saint Patricks Day, Turkeys are for Thanksgiving,
Bats, Ghosts, Witches, Frankenstein etc are Halloween.
If you are not sure whether an item is considered Holiday and are concerned about this policy please call us at
1-800-260-1566 or send us an email at info@partyoptions.net
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